Refund & Cancellation Policy

Last updated: 30-09-2026

This policy applies to all research subscriptions and memberships purchased from Ambient Research, operated by Ambient Consulting LLC, 30 N Gould St Ste R, Sheridan, Wyoming 82801, USA ("we", "us", "our"). Please read it before you pay. By purchasing a subscription, you confirm that you have read and agree to this policy, our Terms and Conditions and our Disclaimer.


1. Try before you buy

For our research plans, we offer a free 3-day trial. No payment card is required, and the trial ends automatically: we never charge you for it. During the trial you receive the same daily research our subscribers receive, delivered the same way. Please use the trial to decide whether our research is useful to you before you subscribe.

For Ambient Elite Club membership, we send you a recent research note and hold a call with you before you join. Nothing is charged until you have spoken to us and chosen to join.


2. Payments are non-refundable

Because you can review our research before paying, and because our research is digital content delivered to you as soon as your subscription starts, all payments are final and non-refundable, except in the cases listed in Section 3.

We do not offer refunds for:

  • A change of mind after payment
  • Not reading, using or acting on the research delivered
  • Trading or investment results, including losses. Our research is general research, not personal financial advice, and we do not guarantee any returns or outcomes
  • Partial use of a subscription period, or cancelling part-way through a plan
  • Being unable to access Telegram, WhatsApp or another delivery channel for reasons on your side, for example your device, account or internet connection

3. When we will refund you

  • Duplicate payment: you were charged more than once for the same subscription. We refund the extra payment in full.
  • Billing error: you were charged the wrong amount, or for a plan you did not choose. We refund the difference, or the full amount if you did not choose the plan.
  • Service not delivered: you paid, but we did not start delivering your research within 3 working days of your payment because of a fault on our side, and we could not fix it within 3 working days of you telling us. We refund the payment in full.
  • Service discontinued by us: we stop the service you paid for before your subscription period ends. We refund the unused portion on a pro-rata basis.
  • Required by law: where the consumer protection law that applies to you gives you a right to a refund.

4. How to request a refund

Email clicentservices@ambientresearch.co with:

  • Your full name, and the email address or phone number you subscribed with
  • The payment date, amount and transaction ID
  • The reason for your request

Please write within 7 days of the issue arising for service problems, and within 30 days of the payment for duplicate payments and billing errors. These time limits do not reduce any longer period the law gives you.

We reply within 3 working days. If we approve your request, we send the refund to your original payment method within 7 to 10 working days. Your bank or payment provider, such as PayPal, may take longer to show it in your account. We are not responsible for fees or currency conversion differences charged by your bank or payment provider.

If something has gone wrong with a payment, please contact us before opening a dispute with PayPal or your bank. It is usually the fastest way to resolve it.


5. Cancelling your subscription

You can cancel at any time by emailing clicentservices@ambientresearch.co . When you cancel, your access continues until the end of the period you have already paid for, and you will not be charged again. Cancelling does not create a refund for the current period, except as set out in Section 3.


6. Changes to this policy

We may update this policy. The version in force when you pay is the one that applies to that payment.


7. Contact

clicentservices@ambientresearch.co · Ambient Consulting LLC, 30 N Gould St Ste R, Sheridan, Wyoming 82801, USA